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[单选题]

Who first receives the customer's complaints?

A.The supplier

B.The manager

C.The store

答案
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更多“Who first receives the customer's complaints?”相关的问题

第1题

In English culture, the introduction rule () is correct.

A.When introducing two males or two females, put the younger persons name first

B.Men dont have to take off their gloves before shaking hands

C.When a man and a woman are to shake hands, it is the man who extends his hand first

D.When introductions are made, start with first names, then add some descriptive notes

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第2题

I hate people who __________ 怎么选

I hate people who __________ the end of a film that you haven’t seen before.

A) reveal B) rewrite C) revise D) reverse

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第3题

对下面的文法G E➝TE' E'➝+E|ε T➝FT' T'➝T|ε F➝PF' F'➝*F|ε P➝(E)|a|b|Λ (1)计算这个文法的每个非终端符的FIRST和EOLLOW (2)证明这个文法是LL(1)的 (3)构造它的预测分析表 (4)构造它的递归下降分析程序
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第4题

Americans who remember “the good old days” are not alone in complaining about the educ
ational system in this country.Immigrants(移民) complain,too.Lately a German friend was filled with anger when he learned that the mathematics test given to his son on his first day as a college freshman included multiplication and division.Japanese businessmen in Los Angeles send their children to private schools staffed by teachers imported from Japan to learn mathematics at Japanese levels,generally considered at least a year more advanced than the level here.

But I wonder:If American education is so poor,why is it that this is still the country of innovation. When I was 12 in Indonesia,I had to memorize the names of all the world's major cities,from Kabul to Karachi.At the same age,my son,who was brought up a Californian,thought that Buenos Aires was Spanish for good food.However,unlike children of his age in Asia and Europe,my son had studied creative geography.When he was only 6,he drew a map of the route that he traveled to get to school,including the streets,the traffic signs and the houses that he passed.

Dissatisfied American parents forget that in this country their children are able to experiment freely with ideas; without this they will not really be able to think or to believe in themselves.

Critics of American education cannot grasp one thing:freedom.America,I think,is the only country that extends even to children the license to freely speak,write and be creative.Our public education certainly is not perfect, but it is a great deal better than any other.I think I have found the answer to my question.

36.From the text we learn that ______.

A.both Americans and immigrants are dissatisfied with the quality of American education

B.the author shares the general idea that American education is worse than education in many othercountries

C.Japanese schools in America require their American teachers to teach mathematics at Japanese levels

D.the author's German friend was a little displeased because the mathematics test for his son was too easy

37.Which of the following is NOT true?

A.The author most probably was an immigrant from Asia and received some school education there.

B.Buenos Aires must be the name of a city,as are Kabul and Karachi.

C.Children in other countries are not likely to learn creative geography.

D.The knowledge of geography of the author's son shows that American education is poor.

38.Which of the following can be inferred from the passage?

A.If children are not allowed to experiment freely with ideas they won't grow up independent and creative.

B.Most Americans think the present American educational system is not as good as it used to be

C.Private schools run by Japanese businessmen maintain a higher level than American public schools.

D.Americans are more innovative than other people in the world.

39.In the last paragraph the author say,“I have found the answer to my question.”What is the question?

A.Is Japanese education better than American education?

B.Why do Japanese businessmen send their children to Japanese-staffed schools?

C.Why was my son not taught enough geographic knowledge?

D.Is American education really worse than education in other countries?

40.What would be the best title for this passage?

A.American education and education in foreign countries

B.Improvement needed for American education

C.Freedom to think-characteristic of American education

D.Education and innovation in America

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第5题

In the nineteenth century, the invention of the telegraph made it possible to send noise
s, signals, and even music over wires from one place to another. However, the human voice 36 this way. Many inventors tried to find a way to send a voice over wires, and in 1876 some of their efforts were awarded with success.

Two American inventors, Alexander Graham Bell and Elisa Gray, succeeded at almost the same time. The United States Supreme Court finally had to decide which of the two was the first inventor of the telephone. The Court decided 37 Bell’s favor.

Born in Edinburgh, Scotland, Bell grew up in a family that was very interested in teaching people to speak. His grandfather had been an actor who left the theatre to teach elocution(演讲技巧); his father was a teacher 38 deaf-mutes learn how to speak.

However, probably none of the later inventions gave Bell the same feeling of success __39_ he had on the day when he spilled some acid from his batteries. It was after he had worked for months to find ways to send something more than metallic twangs(金属砰弦声)over the wires. Thinking Watson, __40__, was in the next room, Bell called, "Mr. Watson, come here. I want you." Watson was not in the next room. He was down in his laboratory, next to the receiver. To Watson's surprise, he heard the words perfectly. He ran to tell Bell the news: the wires had carried Bell's voice perfectly.

36. A. had never traveled B. never had traveled

C. was never traveled D. never was traveled

37. A. at B. on C. to D. in

38. A. which was helped B. that was helped

C. who helped D. who has helped

39. A. like B. to C. which D. as

40. A. being his helper B. was his helper

C. his helper D. to be his helper

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第6题

请教:2009年英语四级(CET-4)考试新题型预测试卷(1)第1大题第1小题如何解答?

【题目描述】

第 1 题Directions :For this part, you are allowed 30 minutes to write a composition on the topic A letter of Consolation. You should write at least 120 words following the outline given below in Chinese:

假设你是李明,给地震灾区的学生写一封慰问信,鼓励他们树立对生活的信心,努力学习,好好活下去。

A letter of Consolation

_______________________________________________

________________________________________________

__________________________________________________

【我提交的答案】:First,i want to tell you the life is

【参考答案分析】:审题:本题要求写一封慰问信。写慰问信的重点是要鼓励灾区学生重建对生活的信心,同时鼓励他们好好生活下去。态度要诚恳.用词要准确.注意写信的格式.

(思路一)第一段对地震灾区学生的遭遇表示同情和慰问;

第二段重点提出政府将克重重困难帮助他们,同时鼓励他们;

第三段表达自己对他们所能给予的帮助。

【范文一】

A letter of Consolation

May 26,2008

Dear Friends,

I was deeply saddened to(1)learn of the great loss of lives and extensive damage caused by the sudden and deadly earthquake in your provide.(2)As for what you have encountered in the earthquake,1 would like to extend my sympathies to all of you(3)who affected by the earthquake,and my condolences to the families of the Victims.

(4)Although you’ve lost your homes and even your parents,you still have another mother——China.Our motherland has mounted swift relief and rescue efforts.And I am confident that our motherland will be able to tackle the challenges ahead and that all of you will return to schools in the shortest possible time.(5)As a result。please don’t(6)worry about your future very much and just(7)focus 011 your study.And I'm sure a bright future will(8)wait for you.

My Other classmates and I have donated some money to(9)assist you in reconstructing your homes.(10)However hard it is.we will still stay with you and help you?

Best regards!

Yours,

Li Ming

【点评】

(1)“知道,了解"

(2)“就…方面来说”

(3)who引导的定语从句,修饰you

(4)although引导让步状语从句

(5)“因此”

(6)“担心”,为主题短语

{7)“集中精力于…”

(8)“等候,等待”

(9)“帮助某人做某事”

{10)however引导让步状语从句

【思路二】第一段对地震灾区学生的遭遇表示同情和慰问;

第二段说明有了政府和其他人的帮助,他们没必要对自己的状况过分担心;

第三段表达自己的美好祝愿.

【范文二】

A letter of Consolation

May 26,2008

Dear Friends,

I am terribly sorry to(1)know about the terrible situation(2)caused by the earthquake happened in the l2“of May in your province.And l would like to express my sympathies to all of you,and my condolences to the families of the victims.

When v叫miss your parents or close friends died in the earthquake and(3)feel frustrated.you should(4)bear in mind that Our government and other Chinese people are still trying their best to help you.And I believe that all the difficulties ahead will be overcome and all of you will return to new homes In the near future.So don't(6)be worried about your situation,you will have new houses to live in and new schools to study in.(7)What you need do is only to(8)forget about the past and(9)concentrate OH your study.

I hope l will see your big smile Off your face again and your life(10)returns to normal.coon.

Best regards!

Yours.

Li Ming

【点评】

(1)“知道,了解”

(2)caused引导的过去分词短语,作后置定语,修饰situation

(3)“感到沮丧”,表达灾区学生的糟糕心情,

(4)“记住…”

(5)“在不远的将来”

(6)“担心,忧虑”,为主题短语

(7)what引导的主语从句

(8)“忘记”

(9)“集中精力于…” 、

(10)“恢复正常”,为主题短语

【我的疑问】(如下,请求专家帮助解答)

看到英语题目后一下子脑子空白,不知如何下手,我该怎么克服

点击查看答案

第7题

What do we learn from the first paragraph?

In this age of Internet chat, videogames and reality television, there is no shortage of mindless activities to keep a child occupied. Yet, despite the competition, my 8-year-old daughter Rebecca wants to spend her leisure time writing short stories. She wants to enter one of her stories into a writing contest, a competition she won last yes.

As a writer I know about winning contest, and about losing them. I know what it is like to work hard on a story only to receive a rejection slip from the publisher. I also know the pressures of trying to live up to a reputation created by previous victories. What if she doesn’t win the contest again? That’s the strange thing about being a parent. So many of our own past scars and dashed hopes can surface.

What do we learn from the first paragraph?

A) Children do find lots of fun in many mindless activities.

B) Rebecca is much too occupied to enjoy her leisure time.

C) Rebecca draws on a lot of online materials for her writing.

D) A lot of distractions compete for children’s time nowadays.

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第8题

A 10-year old boy decided to study judo despite the fact that he had lost his left arm i
n a devastating car accident.

The boy began lessons with an old Japanese judo master. The boy did well, so he couldn’t understand why, after 3 months of trains, the master had taught him only one move.“Master,” the boy finally said, “Shouldn’t I be learning more moves?” “This is the only move you know, but this is the only move you’ll need to know,” the master replied. Not quite understanding, but believing in his teacher, the boy kept training. Several months later, the master took the boy to his first tournament. Surprising himself, the boy easily won his first two matches. The third match proved to be more difficult, but after some time, his opponent became impatient and charged; the boy skillfully used his one move to win the match. Still amazed by his success, the boy was now in the finals. This time, his opponent was bigger, strong, and more experienced. For a while, the boy appeared to be outmatched. Concerned about the boy, the referee called a time-out. He was about to stop the match when the master came forward.

“No,” the master insisted, “Let him continue.”

Soon after the match resumed, his opponent made a fatal mistake. He dropped his guard. Instantly, the boy used his move to pin him. The boy won the match. He was the champion.

On the way home, the boy and his master reviewed every move in each and every match. Then the boy summoned the courage to ask what was really on his mind.

“Master, how did I win the tournament with only one move?”

“You won for two reasons,” the master answered. “First, you’ve almost mastered one of the most difficult throws in judo. And second, the only known defense for that move is for your opponent to grab your left arm.

16. Judging from the context, what happens when a referee calls a “time-out”(Line2, Para 7)?

A. The time for the game has run out

B. The game stops for a short time

C. Either side can claim victory

D. The game ends in a tie

17. Why did the master insist on continuing the match?

A. Because the time-out would give the opponent an advantage

B. Because the boy was confident of winning

C. Because he had confidence in the boy’s skill

D. Because all he cared about is winning the final

18. What caused the defeat of the boy’s opponent in the final?

A. Over-confidence

B. Impatience

C. Inexperience

D. The time-out

19. Why did the master only teach the boy one move?

A. The boy could not do other moves with only one arm

B. It was the only move the master knew well

C. It was the move his opponents were not good at

D. His opponent would be helpless when he made this move

20. What does the story show?

A. One can turn his weakness into an advantage

B. It is very important to have a good teacher

C. Even a disabled person can win in a judo match

D. To master judo one only needs to learn one difficult move

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第9题

(1) Life can be tough for immigrants in America. A...

(1) Life can be tough for immigrants in America. As a Romanian bank clerk in Atlanta puts it, to find a good job “you have to be like a wolf in the forest – able to smell out the best meat.” And if you can’t find work, don’t expect the taxpayer to bail you out. Unlike in some European countries, it is extremely hard for an able-bodied immigrant to live off the state. A law passed in 1996 explicitly bars most immigrants, even those with legal status, from receiving almost any federal benefits. (2) That is one reason why America absorbs immigrants better than any other rich countries, according to a new study by the University of California. The researchers sought to measure the effect of immigration on the native-born in 20 rich countries, taking into account differences in skills between immigrants and natives, imperfect labor markets and the size of the welfare state in each country. (3) Their results offer ammunition for fans of more open borders. In 19 out of 20 countries, the authors calculated that shutting the doors entirely to foreign workers would make the native-born worse off. Never mind what it would do to the immigrants themselves, who benefit far more than anyone else from being allowed to cross borders to find work. (4) The study also suggests that most countries could handle more immigration than they currently allow. In America, a one-percentage point increase in the proportion of immigrants in the population made the native-born 0.05% better off. The opposite was true in some countries with generous or ill-designed welfare states, however. A one-point rise in immigration made the native-born slightly worse off in Austria, Belgium, Germany, Luxembourg, the Netherlands, Sweden and Switzerland. In Belgium, immigrants who lose jobs can receive almost two-thirds of their most recent wage in state benefits, which must make the hunt for a new job less urgent. (5) None of these effects was large, but the study undermines the claim that immigrants steal jobs from native or drag down their wages. Many immigrants take jobs that Americans do not want, the study finds. This “smooths” the labor market and ultimately creates more jobs for locals. Native-owned grocery stores do better business because there are immigrants to pick the fruit they sell. Indian computer scientists help American software firms expand. A previous study found that because immigrants typically earn less than locals with similar skills, they boost corporate profits, prompting companies to grow and hire more locals. 1. Increase in immigration in Austria fails to improve locals’ life mainly because of ________.

A、low wages for locals

B、imperfect labor markets

C、the design of the welfare system

D、inadequate skills of immigrants

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第10题

Chinese wedding tea ceremony is a tradition that dates back to many centuries ago and is
still widely practiced at modern Chinese weddings on the wedding day,either at home or at the banquet.It is an official ritual to introduce the newlyweds to each other’s family,and is also a way to show respect and appreciation (感谢) to their parents. Tea is likely served also because it is the national drink of China.

When the tea itself is served,the newlyweds kneel in front of their parents,serving tea to both sides of parents,as well as elder close relatives. Parents give their words of blessing and gifts to the newlyweds. During tea presentation,a “good luck woman” would say lucky phrases to bless the newlyweds and the parents. This “good luck woman” should be someone who is blessed with

a good marriage,healthy children and husband,and living parents.

Newlyweds also present tea to each other,raising the tea cups high to show respect before presenting to each other.

依照文章判断正误(对的写T;错误写F)

() 1. Tea ceremony is a way to show respect and appreciation to the newlyweds’ parents. () 2. Tea ceremony is only practiced at the banquet.

() 3. The “good luck woman” must be the one with a good marriage,healthy children and

husband,and living parents.

() 4. During tea presentation,the newlyweds will receive gifts from their parents.

() 5. Tea ceremony tradition has a long history of several hundred years.

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第11题

Tim first mether_______a summer evening.

A.on

B.in

C.at

D./

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