Since the matter was extremely _______, we dealt w

Dear Mr LeeSubject: Faulty HP 5590 ScannersThree months ago, our training center bought

Dear Mr Lee

Subject: Faulty HP 5590 Scanners

Three months ago, our training center bought 10 HP 5590 scanners from your company --- see our order number G868281. Until (1), these scanners worked properly. (2 ), we have started to notice that fuzzy image is becoming increasingly common with these scanners.(3) , this is a problem with this model that appears only after a few months' service. This is not satisfactory.

This matter is causing us great (4), since we need to scan a lot of documents every day. We should,(5 ), like you to replace all of the machines that we bought, with your newer model HP 5591 scanners,(6) , we understand, do not have the same design fault.

(7)you know, we do a lot of business with your company, and we have always (8) pleased with your service. It would be a great (9)if this good relationship is spoiled.

I look forward to (10)your reply soon.

Yours sincerely

Willow Zeng

Willow Zeng

General Manager

Even though we had a hard life, she still maintained the attitude that everything was fine. I remember her coming home tired from her job at the restaurant and saying that we were lucky. We didn't have a lot of clothes or toys, but my mother always made sure we had enough to eat.

Her love and devotion for my brother and me made our lack of material possessions seem insignificant. Even today, if I were given a choice between having love at home and wealth, I would want it just the way I had it. I grew up poor in material things but rich in love.

Since my father was never around long enough to teach me physical things or to play games with me, I didn't succeed in any competitive sport. My mother did her best as a substitute, throwing a ball with me in the lot(空地) behind our house, but it wasn't the same. She was too protective of me, and I didn't have enough confidence in my own abilities to really try anything physically demanding.

The story suggests that the author is______his mother.

A．proud of

B．worried about

C．pitiful for

D．concerned about

ally accepted.

First, the teacher s personality should be lively and attractive. This does not rule out people who are plain-looking, or even ugly, because many such people have great personal charm. But it does rule out such types as the over-excitable, sad, cold, and frustrated.

Secondly, it is not merely desirable but essential for a teacher to have a genuine capacity for sympathy, a capacity to understand the minds and feelings of other people, especially, since most teachers are school teachers, the minds and feelings of children. Closely related with this is the capacity to be tolerant not, indeed, of what is wrong, but of the weaknesses and immaturity of human nature which induce people, and again

especially children, to make mistakes.

Thirdly, I hold it essential for a teacher to be both intellectually and morally honest. This means that he will be aware of his intellectual strengths and limitations, and will have thought about and decided upon the moral principles by which his life shall be guided. There is no contradiction in my going on to say that a teacher should be a bit of an actor. That is part of the technique of teaching, which demands that every now and then a teacher should be able to put on an act to enliven a lesson, correct a fault, or award praise. Children, especially young children, live in a world that is rather larger than life.

A teacher must be capable of infinite patience. This, I may say, is largely a matter of self-discipline and self-training, for we are none of us born like that.

Finally, I think a teacher should have the kind of mind which always wants to go on learning. Teaching is a job at which one will never be perfect; there is always something more to learn about it. There are three principal objects of study: the subjects which the teacher is teaching; the methods by which the subjects can best be taught to the particular pupils in the classes he is teaching; and by far the most important the children, young people, or adults to whom the subjects are to be taught. The two fundamental principles of British education today are that education is education of the whole person, and that it is best acquired through full and active co-operation between two persons, the teacher and the learner.

S1. Plain-looking teachers can also be admired by their students if they have

______________________________________________________________________

S2. The author says it is S2 that teachers be sympathetic with their students.

______________________________________________________________________

S3. A teacher should be tolerant because humans tend to have

______________________________________________________________________

and to be

______________________________________________________________________.

S4. A teacher who is S4 will be able to make his lessons more lively.

______________________________________________________________________

S5. How can a teacher acquire infinite patience？

______________________________________________________________________

S6. Since teaching is a job no one can be perfect at, it is necessary for teachers to keep improving their knowledge of the subjects they teach and their

______________________________________________________________________

S7. Teachers most important object of study is

______________________________________________________________________

S8. Education cannot be best acquired without S8 between the teacher and the learner

______________________________________________________________________

ase. Since families have similar genes as well as similar environment, family diseases could be due to shared genetic influences, to shared environmental factors, or to both. For some years, the role of one's environmental factor commonly shared by families, namely, dietary salt, has been studied at Brookhaven National Laboratory. These studies suggest that chronic excess salt ingestion can lead to high blood pressure in man and animals. Some individuals, however, and some rats consume large amounts of salt without developing high blood pressure. No matter how strictly all environmental factors were controlled in these experiments, some salt - fed animals never develop hypertension whereas a few rapidly developed very severe hypertension followed by early death. These marked variations were interpreted to result from differences in genetic constitution.

By mating in successive generations only those animals that failed to develop hypertension from salt ingestion, a resistant strain (the" R" strain) has been evolved in which consumption of large quantities of salt fails to influence the blood pressure significantly. In contrast, by mating only animals that quickly develop hypertension from salt, a sensitive strain ("S" strain) has also been developed.

The availability of these two strains permits investigations not heretofore possible. They provide a plausible laboratory model on which to investigate some clinical aspects of the human proto - types of hypertension. More important, there might be the possibility of developing methods by which genetic susceptibility of human beings to high blood pressure can be defined without waiting for its appearance.

Which statement relates the main idea of this passage？

A．When salt is added to their diets, rats and men react in much the same way.

B．The near future will see a cure for high blood pressure.

C．Modem research has shown that high blood pressure is a result of salt in the diet.

D．A tendency toward high blood pressure may be a hereditary factor.

reat number if human societies men's sureness of their sex role is tied up with their right, or ability, to practice some activity that women are not allowed to practice. Their maleness in fact has to be underwritten by preventing women from entering some field or performing some feat."

This is the conclusion of the anthropologist Margaret Mead about the way in which the roles of men and women in society should be distinguished.

If talk and print are considered it would seem that the formal emancipation of women is far from complete. There is a flow of publications about the continuing domestic bondage of women and about the complicated system of defences which men have thrown up around their hitherto accepted advantages, taking sometimes the obvious form. of exclusion form. types of occupation and sociable groupings; and sometimes the more subtle form. of automatic doubt of the seriousness of women's pretensions to the level of intellect and resolution that men, it is supposed, bring to the business of running the world.

There are a good many objective pieces of evidence for the erosion of men's status. In the first place, there is the widespread postwar phenomenon of the women Prime Minister, in India, Sri Lanka and Israel.

Secondly, there is the very large increase in the number of women who work, especially married women and mothers of children. More diffusely there ate the increasingly numerous convergences between male and female behaviour: the approximation to identical styles in dress and coiffure, the sharing if domestic tasks, and the admission of women to all sorts of hitherto exclusively male leisure-time activities.

Everyone carries round with him a fairly definite idea of the primitive or natural conditions of human life. It is acquired more by the study of humorous cartoons than of archaeology, but that does not matter since it is not significant as theory but only as an expression of inwardly felt expectations of people's sense of what is fundamentally proper in the differentiation between the roles of the two sexes. In this rudimentary natural society men go out to hunt and fish and to fight off the tribe next door while women keep the fire going. Amorous initiative is firmly reserved to the man, who sets about courtship with a club.

The phrase "men's sureness of their sex role" in the second line, first paragraph suggests that they ______.

A．are confident in their ability to charm women

B．take the initiative in courtship

C．have a clear idea of what is considered "manly"

D．tend to be more immoral than women are

A.No matter where

B.No matter he was where

C.No matter where was he

D.No matter where he was

- often under pressure. City people appear always to be hurrying to get where they are going restlessly, seeking attention in a store, and elbowing others as they try to complete their errands (任务). Racing through daytime meals is part of the pace of life in this country. Working time is considered precious. Others in public eating places are waiting for you to finish so that they too can be served and get back to work within the time allowed. Each person hurries to make room for the next person. If you don.t, waiters will hurry you. You also find drivers will be abrupt and that people will push past you. You will miss smiles, brief conversations, and small courtesies with strangers. Don.t take it personally. This is because people value time highly, and they resent someone else "wasting"it beyond a certain courtesy point. The view of time affects the importance we attach to patience. In the American system of values, patience is not a high priority. Many of us have what might be called "a short fuse." We begin to move restlessly about if we feel time is slipping away without some return - be this in terms of pleasure, work value, or rest. Those coming from lands where time is looked upon differently may find this matter of pace to be one of their most difficult adjustments in both business and daily life. Many newcomers to the States will miss the opening courtesy of a business call, for example, they will miss the ritual socializing that goes with a welcoming cup of tea or coffee that may be traditional in their own country. They may miss leisurely business chats in a café or coffeehouse. Normally, Americans do not assess their visitors in such relaxed surroundings over prolonged small talks. We seek out evidence of past performance rather than evaluate a business colleague through social courtesies. Since we generally assess and probe professionally rather than socially, we start talking business very quickly.

1.Which of the following statements is wrong？ ___________

A.Americans seem to be always under pressure

B.Americans attach less importance to patience

C.Americans don.t care much about ritual socializing

D.Americans are impolite to their business colleagues

2.In the fourth paragraph, "a high priority"means ___________.

A.a less important thing

B.a first concern

C.a good business

D.an attractive gift

3.Americans evaluate a business colleague ________.

A.through social courtesy

B.through prolonged business talks

C.by establishing business relations

D.by learning about their past performance

4.This passage mainly talks about __________.

A.how Americans treasure their time

B. how busy Americans are every day

C.how Americans do business with foreigners

D. what American way of life is like

5.We can infer from the passage that the author.s tone in writing is ________.

A.critical

B.ironical

C.praiseful

D.objective

A.What’s the wrong

B.What’s the matter

C.What’s matter

A.wrong

B.matter

C.thing

oings have grown far beyond anything that could be regarded as factual history. Here are some of the highlights.

Arthur was born as a result of the wizardry of Merlin, who arranged all adulterous liaison between Arthur's father, King Uther Pendragon, and his lover, a married duchess. Merlin agreed to do this only if the lovers allowed him to bring up the child born of the affair. When Uther Pendragon died some years later, there was confusion in the kingdom about who should inherit the throne. Merlin arranged a pageant where many knights came to try their luck at pulling a sword out of a stone. Whoever successfully extracted the blade was the rightful king. After many a brave knight had tried and failed, Merlin presented the young Arthur who, to everyone's surprise, easily pulled out the sword.

As king, Arthur established the knightly fellowship of the Round Table at his castle of Camelot, so appear all the other chivalrous knights associated with the king. The knights of the Round Table spent much of their time on the quest for the Holy Grail. The Grail is the cup used by Jesus at the Last Supper, which was allegedly brought to Britain, then somehow lost. It is notoriously hard to get hold of, as finding it requires an almost superhuman degree of moral purity. At last it was the true gentleman Sir Galahad who eventually found it and set off to return it to its rightful place in the Holy Land.

Arthur's death is a matter of some debate. According to legend, one of Arthur's less intelligent moves was his decision to marry the Lady Guinevere, who fell in love with Sir Lancelot, and their adultery led to war among the knights of the Round Table, culminating in the Battle of Camlan and Arthur's mortal woound. After the Battle of Catalan the wounded king was taken to the mysterious isle of Avalon ruled by his sister Morgan Le Faye. She, being skilled in the arts of witchcraft and healing, was apparently meant to cure him. But evidently Arthur thought he had little chance, because he gave his sword, Excalibur, to Sir Bedivere to return to the Lady of the Lake, an enigmatic character from whom Arthur had originally received the blade. Bedivere hurled the sword over the water, where a spooky hand appeared from the lake to catch it, waved it around for a while and then carried it down to the murky depths where, who knows, perhaps it still lies. As for Arthur, we can only conclude that his sister wasn't such a good doctor.

The passage is mainly about ______ .

A．a brief history of King Arthur

B．the story of the Round Table Knights

C．a legendary life of King Arthur

D．the death of King Arthur